Write to julian@zenda.com.ar with your SeePM email, what you were doing (in the app, or in ChatGPT, Claude or Codex) and any error message you saw.
Step-by-step guides for ChatGPT, Claude, Claude Code and Codex are in SeePM under Settings → Connect AI. You sign in to SeePM and choose Allow; the assistant then works with your clients, your own platform logins and your role's permissions.
Remove the old connection in Settings → Platforms → Authorized apps, then connect SeePM again from your assistant.
Email us from your SeePM address. Once we confirm it's you, we reset two-step sign-in so you can set it up again on your next sign-in.
Your role needs approval for that kind of change. Nothing has changed yet; a leader of the client or an admin approves or rejects it in SeePM under Approvals.
Clients are assigned by your organization's admins, or by a leader for their own clients. Platforms are connected with your own login in Settings → Platforms; a leader of the client or an admin can link an ad account to it.
See the Privacy Policy and the Terms of Service.